It seems to fail quite randomly, sometimes OK others - no! I have tried various attempts to solve the issue with Samsung via their chat line and a telephone call back response but to no avail. Guess what, scheduled recording doesn't work properly. I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! Would I recommend Samsung to my friends - what do you have a UE49MU7070 smart tv recently purchased. ![]() The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. Both the assistants who I contacted seemed to be reading from a script. I wanted either recognition that the device was faulty or that the design firmware was the problem. I had already done the obvious like factory reseting and ensuring that the program channel I had been watching was on the same multiplex as the one I wanted to record etc. The help offered is very basic ranging from 'is the hard drive the correct one' to 'is the hard drive plugged in'!. ![]() ![]() We have a UE49MU7070 smart tv recently purchased.
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